{"id":13,"date":"2025-06-24T15:26:10","date_gmt":"2025-06-24T15:26:10","guid":{"rendered":"https:\/\/thingstodoinmarrakech.ma\/?page_id=13"},"modified":"2026-03-15T21:19:17","modified_gmt":"2026-03-15T21:19:17","slug":"devoluciones_devolucion","status":"publish","type":"page","link":"https:\/\/thingstodoinmarrakech.ma\/es\/devoluciones_devolucion\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<p><\/p>\n\n\n\n<p>En\u00a0<strong>Qu\u00e9 hacer en Marrakech<\/strong>Nos esforzamos por ofrecerle una experiencia agradable y sin complicaciones. Entendemos que a veces los planes pueden cambiar, por lo que hemos creado una pol\u00edtica clara de reembolsos y devoluciones para guiarte.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. Cancelaci\u00f3n y reembolso<\/h3>\n\n\n\n<p><strong>Cancelaci\u00f3n gratuita:<\/strong><br>Puede anular su reserva y obtener el reembolso \u00edntegro hasta un m\u00e1ximo de&nbsp;<strong>24 horas antes de la hora de inicio<\/strong>&nbsp;de su actividad o servicio programado.<\/p>\n\n\n\n<p><strong>Cancelaciones tard\u00edas:<\/strong><br>Si cancela con menos de 24 horas de antelaci\u00f3n a la hora de inicio prevista, o si no se presenta a la actividad, la reserva no es reembolsable.<\/p>\n\n\n\n<p><strong>C\u00f3mo cancelar:<\/strong><br>Para solicitar la anulaci\u00f3n y el reembolso, p\u00f3ngase en contacto con nosotros por correo electr\u00f3nico en la direcci\u00f3n&nbsp;<strong><a href=\"mailto:booking@thingstodoinmarrakech.ma\">booking@thingstodoinmarrakech.ma<\/a><\/strong>&nbsp;o WhatsApp en&nbsp;<strong>+212664998800<\/strong>. Por favor, incluya su referencia de reserva y detalles.<\/p>\n\n\n\n<p><strong>Proceso de reembolso:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los reembolsos aprobados se procesar\u00e1n en su m\u00e9todo de pago original en un plazo de 5 a 10 d\u00edas laborables.<\/li>\n\n\n\n<li>Recibir\u00e1s una confirmaci\u00f3n por correo electr\u00f3nico o WhatsApp una vez que se haya emitido tu reembolso.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Cambios y reprogramaciones<\/h3>\n\n\n\n<p>Si necesita cambiar la fecha u hora de su reserva, p\u00f3ngase en contacto con nosotros con al menos 24 horas de antelaci\u00f3n. Haremos todo lo posible por atender su petici\u00f3n, siempre que haya disponibilidad.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Condiciones meteorol\u00f3gicas y circunstancias imprevistas<\/h3>\n\n\n\n<p>Si cancelamos su actividad debido a condiciones meteorol\u00f3gicas o imprevistos, recibir\u00e1 un reembolso completo o la opci\u00f3n de reprogramarla.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. No se presenta<\/h3>\n\n\n\n<p>Si no llega a la hora y al lugar designados para su reserva, y no se ha puesto en contacto con nosotros con antelaci\u00f3n, la reserva no es reembolsable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. 5. Ofertas especiales y promociones<\/h3>\n\n\n\n<p>Los reembolsos por actividades o productos adquiridos en virtud de ofertas especiales, promociones o tarifas con descuento pueden estar sujetos a condiciones adicionales y no ser reembolsables en su totalidad.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Pago en efectivo in situ (\"Sur Place\")<\/h3>\n\n\n\n<p>Ofrecemos la opci\u00f3n de pagar en efectivo directamente en el lugar de la actividad (\"sur place\").<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si selecciona el pago en efectivo, su reserva se confirmar\u00e1 sin pago por adelantado.<\/li>\n\n\n\n<li>Por favor, traiga la cantidad correcta en efectivo para pagar a nuestro personal o socios a su llegada.<\/li>\n\n\n\n<li>Si tiene que cancelar una reserva en efectivo, notif\u00edquenoslo con al menos 24 horas de antelaci\u00f3n para que podamos liberar su plaza para otros hu\u00e9spedes.<\/li>\n\n\n\n<li>La no presentaci\u00f3n o la cancelaci\u00f3n tard\u00eda de pagos en efectivo puede dar lugar a futuras restricciones de reserva.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Contacto<\/h3>\n\n\n\n<p>Si tiene alguna pregunta sobre nuestra pol\u00edtica de reembolsos y devoluciones, p\u00f3ngase en contacto con nosotros en:<br><strong>Correo electr\u00f3nico:<\/strong>&nbsp;<a href=\"mailto:booking@thingstodoinmarrakech.ma\">booking@thingstodoinmarrakech.ma<\/a><br><strong>Tel\u00e9fono\/WhatsApp:<\/strong>&nbsp;+212664998800<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Al hacer una reserva en nuestro sitio web, usted acepta esta Pol\u00edtica de devoluciones y reembolsos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>At\u00a0Things To Do In Marrakech, we strive to provide you with a seamless and enjoyable experience. We understand that sometimes plans can change, so we have created a clear refund and returns policy to guide you. 1. Cancellation &amp; Refunds Free Cancellation:You may cancel your booking for a full refund up to&nbsp;24 hours before the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - Things To Do In Marrakech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thingstodoinmarrakech.ma\/es\/devoluciones_devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"At\u00a0Things To Do In Marrakech, we strive to provide you with a seamless and enjoyable experience. We understand that sometimes plans can change, so we have created a clear refund and returns policy to guide you. 1. Cancellation &amp; Refunds Free Cancellation:You may cancel your booking for a full refund up to&nbsp;24 hours before the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thingstodoinmarrakech.ma\/es\/devoluciones_devolucion\/\" \/>\n<meta property=\"og:site_name\" content=\"Things To Do In Marrakech\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-15T21:19:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/\",\"url\":\"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/\",\"name\":\"Refund and Returns Policy - Things To Do In Marrakech\",\"isPartOf\":{\"@id\":\"https:\/\/thingstodoinmarrakech.ma\/#website\"},\"datePublished\":\"2025-06-24T15:26:10+00:00\",\"dateModified\":\"2026-03-15T21:19:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/thingstodoinmarrakech.ma\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/thingstodoinmarrakech.ma\/#website\",\"url\":\"https:\/\/thingstodoinmarrakech.ma\/\",\"name\":\"Things To Do In Marrakech\",\"description\":\"Your journey starts here\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/thingstodoinmarrakech.ma\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de devoluciones y reembolsos - Things To Do In Marrakech","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/thingstodoinmarrakech.ma\/es\/devoluciones_devolucion\/","og_locale":"es_ES","og_type":"article","og_title":"Refund and Returns Policy","og_description":"At\u00a0Things To Do In Marrakech, we strive to provide you with a seamless and enjoyable experience. We understand that sometimes plans can change, so we have created a clear refund and returns policy to guide you. 1. Cancellation &amp; Refunds Free Cancellation:You may cancel your booking for a full refund up to&nbsp;24 hours before the [&hellip;]","og_url":"https:\/\/thingstodoinmarrakech.ma\/es\/devoluciones_devolucion\/","og_site_name":"Things To Do In Marrakech","article_modified_time":"2026-03-15T21:19:17+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/","url":"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/","name":"Pol\u00edtica de devoluciones y reembolsos - Things To Do In Marrakech","isPartOf":{"@id":"https:\/\/thingstodoinmarrakech.ma\/#website"},"datePublished":"2025-06-24T15:26:10+00:00","dateModified":"2026-03-15T21:19:17+00:00","breadcrumb":{"@id":"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/thingstodoinmarrakech.ma\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/thingstodoinmarrakech.ma\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/thingstodoinmarrakech.ma\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/thingstodoinmarrakech.ma\/#website","url":"https:\/\/thingstodoinmarrakech.ma\/","name":"Qu\u00e9 hacer en Marrakech","description":"Su viaje comienza aqu\u00ed","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/thingstodoinmarrakech.ma\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"}]}},"_links":{"self":[{"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/thingstodoinmarrakech.ma\/es\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}